1. How do I access ITV Pictures? Who should I contact?

2. How do I access Ready to Air / preview DVDs. Who should I contact?

3. I need more information on a specific show. Who should I contact?

4. I would like to know what programmes are coming up on ITV in the next few months. Where can I find out?

5. I need information on a show, the broadcast date of which I know, but there is no PI. Why not?

6. I want corporate information about ITV. Who should I contact?

7. How do I contact my local ITV news desk?

8. These FAQs haven't addressed my question. What can I do now?

9. I am not a journalist.  Who do I contact about ITV?

Note: For enquiries about the ITV Press Centre web site please email our ITV Digital PR Manager john.manthorpe@itv.com.

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Answers

1. How do I access ITV Pictures? Who should I contact?

Pictures for forthcoming and currently on air priority programmes may be found at ITV Pictures. This is a business to business service for UK Companies (registered at Companies House). You may also email the ITV Picture Desk at itvpicturedesk@itv.com. Please note that this is also a business to business service and the Picture Desk does not respond to private enquiries from the public. Please email viewerservices@itv.com for such enquiries.  Terms and Conditions of access apply.

2. How do I access Ready to Air / preview DVDs. Who should I contact?

For journalists requiring Ready To Air programme previews, please contact jon.cartwright@itv.com. The ITV Press Office now operates a web based viewing system.

3. I need more information on a specific show. Who should I contact?

All show information and press packs should have a publicist’s name attached. You should contact them. If no publicist name is present or you do not know who’s dealing the with show, contact us at itvpresscentre@itv.com.

4.  I would like to know what programmes are coming up on ITV in the next few months. Where can I find out?

Journalists can email itvpresscentre@itv.com and your request will be sent to all ITV Publicists so they can respond accordingly.

5. I need information on a show, the broadcast date of which I know, but there is no PI. Why not?

As soon as the PI (Programme Information) for a show has been signed off and is confirmed in the schedules, we publish it at http://www.itv.com/PressCentre/programmeinformation/default.html. Generally we aim to have PI for the soaps and long-running programmes up on the site by Tuesday two weeks in advance. PI for other shows should be up by Wednesday two weeks in advance. Please note that most PI is under embargo from press and non commercial publication until certain dates (as specified).

If you are on a deadline and the PI is not available, email us at itvpresscentre@itv.com with the show you are covering and your deadline.

Please note: Due to our Programme Prioritisation System, the ITV Press Office does not publicise all programmes across the ITV Network.  Many programmes will have billings information only.  This is provided to publications on a subscription bases by Red Bee broadcast data services. www.bds.tv

6. I want corporate information about ITV. Who should I contact?

All ITV plc corporate or company enquiries should be directed to the ITV corporate team via gayle.gilfoy@itv.com  You can also visit www.itvplc.com

7. How do I contact my local ITV news desk?

8. These FAQs haven't addressed my question. Whaty can I do now?

Please email itvpresscentre@itv.com

9. I am not a journalist.  Who do I contact about ITV?

You can email your questions, concerns or opinions to viewerservices@itv.com