Introduction
Any reference to "we", "us" and "our" is to The Gaming Channel Limited and The Gaming Channel Bookmakers Limited. Please see below for our contact details. Any reference to “you” or “your”, means you as user of the http://www.itv.com/bingonightlive (the "Website").
We respect your privacy. This page sets out our privacy policy and explains how your personal information (meaning any information about you which is personally identifiable like your name, address, telephone number or email address, generally referred to throughout this policy as "personal information") will be used. This privacy policy should be read alongside our Terms and Conditions.
This privacy policy only applies to the collection of your personal information by us and the use of that personal information by us and those whom we authorise. It does not cover third party websites to which we provide links, nor does it cover advertisers. They may have their own privacy policies and/or terms and conditions of use.
By accessing and continuing to use the Website, you accept the terms of this privacy policy. Please note that we may update and amend the privacy policy from time to time and any changes will be posted on the Website. If you do not agree with any of our privacy policy then you should not use the Website.
The legal stuff
We will at all times only collect and process your personal information in accordance with the Data Protection Act 1998, the Privacy and Electronic Communications (EC Directive) Regulations 2003 and any other applicable data protection legislation.
What information do we hold about you and how is it collected?
We may collect, store and use your personal information when you register on the Website, use the Website, update your details, play the Bingo Night Live games, when you make a complaint or enquiry or provide other feedback to us or contact us in any way, when you request to be sent communications such as updates or newsletters, in monitoring your communications sent via and use of the Website to ensure and check compliance with the Terms and Conditions and/or otherwise as required by law. We may also receive information about you from third parties who are legally entitled to disclose that information. We may also collect details of your computer’s internet protocol address which is automatically collected by our web server.
In addition, in common with many other online services, we may use "cookies" or other devices to store and sometimes track information about you (see section entitled "Cookies" below).
How do we use information about you?
We use information about you to help us provide you with a more personalised service which is tailored to suit your needs.
Your personal information may be used by us to: (a) monitor, develop and improve the Website, the Bingo Night Live services and your experience; (b) assist in and administer the provision of the Bingo Night Live services to you (including without limitation prize fulfilment); (c) assist the producers of the Bingo Night Live show in the production and broadcast of the show (d) process and deal with any complaints or enquiries made by or about you; (e) investigate any suspected breach of the Terms and Conditions or the breach of other terms and conditions otherwise relating to you and to monitor compliance including by way of checking postings or submissions to the Website, retaining submissions to the Website and using keyword triggers to investigate usage that may be inappropriate; and/or (where you are a prize winner, to administer the prize and to publish or otherwise make available a list of prize winners.
We may display in the Bingo Night Live show, on the Website and/or in any promotional or publicity material relating to the show, your first name (but not your surname), user name, location and other information you voluntarily provide in your profile.
Where and only where requested by you we will send you and keep you updated with information by email, telephone (including SMS) or mail about existing and new services and special offers from us; and/or send you information by email, telephone or mail about related products or services of selected third parties that may be of interest to you. To opt-out of receiving such communications, you can use the facility contained in any such communication or you can email us at the email address below or write to us by mail to the address below stating that you do not wish to receive further communications from us.
Amending your information
You may change or update your user name and password or other details at any time by editing your account via the “My Details” page on the Website. You must make sure that you update details as soon as possible with any and all relevant changes.
Cookies and other such devices
A cookie is a small file stored on your computer's hard drive which is used to collect your personal information. You may choose to refuse cookies but, if you do so, some of the functionality of the Website may no longer be available to you.
For more information about cookies, including further details as to what they are and how to refuse them please visit www.allaboutcookies.org.
Will we share your information with third parties?
We may pass your information to other parties as follows (a) to our employees, contractors, suppliers and/or agents to administer the Bingo Night Live services provided to you by us now or in the future; (b) if you call us, to our call centre to allow them to deal with your call more efficiently; (c) to the police, regulatory bodies or legal advisers in connection with any alleged criminal offence or suspected breach of the Terms and Conditions and or the breach of other terms and conditions otherwise relating to you or otherwise where required by law and we will co-operate with any law enforcement authorities or court order requesting or directing us to disclose the identity of or locate anyone breaching these Terms and Conditions or otherwise for the prevention or detection of crime or the apprehension or prosecution of offenders.
We may also pass your information to the producers of the Bingo Night Live show to use within the Bingo Night Live show for the purposes of (a) preparing playing statistics for use within the show; and/or (b) referring to you on a first name and location basis within the broadcast (for example, if it were your birthday or you were near to winning).
We may also pass some general statistical information about the Website user base, sales patterns, traffic volumes and related matters to reputable third parties but these details will not include information personally identifying you.
We do not pass or sell your personal information to third persons for any other purpose than those set out above. Any marketing referred to in the section entitled "How do we use information about you?" is conducted by us on behalf of third parties and they do not have any access to your data unless you yourself choose to contact them.
Always think carefully before disclosing your personal information or other information to other users of the Website or otherwise posting your personal information on the Website. It is important that you are aware that any of your personal information or other information which you disclose to another user may then be disclosed on the Website by that user. We have no responsibility or control over the contents of communications made between users of the Website.
Security and how do we protect your information?
We endeavour to take all reasonable steps to protect your personal information. Where possible we use industry-standard technology to allow for the encryption of sensitive information. However, please be aware that we cannot guarantee the security of information transmitted over the internet.
Changes to our privacy policy
This privacy policy was last updated on 2 June 2008.
What are your rights?
You have the right to contact us in order to find out what information we hold about you or to access, cancel or correct any information we hold about you.
You may also contact us in writing to inform us if you do not wish to receive any marketing materials from us.
Contact details
You can email us with any questions, queries or complaints at support@bingonightlive.com.
The Gaming Channel Limited, a company registered in England and Wales (number 4274614) of Northumberland House, 155-157 Great Portland Street, London W1W 6QP; and
The Gaming Channel Bookmakers Limited, a company registered in England and Wales (number 4274612) of Northumberland House, 155-157 Great Portland Street, London W1W 6QP (VAT number 802885619) which holds a Combined Remote Operating Licence from the British Gambling Commission under Licence number 000-002393-R-103706-002.
