Care in Crisis: 'I was banned from my relative's care home'
Published: Wed, 27 Mar, 2013
We continue to hear more about the failings of the system as care home staff reveal the truth about what happens when your relative goes into care.
We hear from three former care home staff who all turned whistleblower and welcome Jenny Moore, who was barred from her mother-in-law's care home after she complained about the care she was receiving.
Fiona Phillips also joins us on the sofa to give advice on what to do if you're worried about a relative's care.
Find out more:
If you have concerns about a care service, please contact the Care Quality Commission on 03000 616161 or firstname.lastname@example.org. Calls are charged at your local rate.