Service Status

Service Status

Last Updated: August 2017

Videos not playing on Internet Explorer

Viewers may experience some issues trying to watch programmes on our website using Internet Explorer as their browser. If this happens, please ensure you have the latest version of Internet Explorer and the latest Windows software.

If the problems persist, please use a alternative browser such as Chrome or Firefox

Video clips not playing on show sites

If you are experiencing problems watching videos on the show pages of our website, please ensure that Flash is installed and enabled, and refresh the page. Once Flash is enabled the videos should play immediately.

To find out how to install or enable Flash for your browser, follow the 5 steps on the link below:

AirPlay / Mirroring / HDMI

Apple mirroring facilities including HDMI and Lightning cables are not supported by the ITV Hub. These features may have worked previously, however the feature is not yet fully supported and may stop working or work intermittently.

Apple TV

The ITV Hub is not currently available to watch via Apple TV. Requests for an Apple TV / ITV Hub development are being reviewed.

Where's my programme?

The following shows are currently not available on iOS devices due to rights restrictions:

- Benidorm (series 6 repeats)
- Foyle's War
- Horrid Henry
- Little Big Shots US
- Married to Medicine
- Million Dollar Listing Los Angeles
- Ninjago
- Oddbods
- The Avatars
- The Real Housewives of...
- Ultimate Spiderman: Web Warriors
- Yummy Mummies

The Real Housewives brand: only The Real Housewives of Cheshire is available on iOS devices.

The Ellen Degeneres Show is only available on Android devices.

The UEFA Champions League and Europa League Highlights are only available for 24 hours after broadcast.