The UK's six largest energy companies are among the worst offendors for poor customer service, according to an annual survey by consumer group Which?
All of the big six - British Gas, EDF Energy, E.On, npower, ScottishPower and SSE - languished in the bottom fifth of the ranking of the nation's biggest brands.
npower came bottom of the table with a customer score of just 57 percent, replacing last year's lowest scoring company Ryanair.
Second from the bottom is Scottish Power, with a customer rating of 58%, down from joint 62nd in last year's rankings.
A police investigation has been launched after a death threat aimed at controversial MP George Galloway was sent to the Houses of Parliament.
Officers from the Palace of Westminster contacted the Metropolitan Police's Counter Terrorism Command following the receipt of the letter yesterday.
According to a source, the letter included a threat that the Respect Party MP would "die from a deadly virus".
Scotland Yard tonight said the letter intended for a member of the House of Commons and was being treated as "malicious communications".
The Barnett Formula is a mechanism used by the Treasury to adjust the amounts of public spending allocated to areas of the UK.
The arguments about NHS funding in Scotland are just a small part of the debate about Scottish spending should they vote Yes at the referendum on Thursday.
ITV News Political Correspondent Romilly Weeks reports on the spending promises of the Yes campaign:
Up to one million people registered to vote in the Scottish referendum do not normally get involved in politics.
ITV News Correspondent Martin Geissler speaks to some of "the missing million" who could well decide the result:
A third poll has this evening shown support for Scotland remaining in the UK at 52%.
The poll showed Scottish support for independence at 48%, excluding undecided voters, a Survation poll for the Scottish Daily Mail.
The poll showed 8% of voters remained undecided with just one day to go before Scots decide whether to declare independence from the United Kingdom.
One of the most senior US military officials has said he may yet advise President Obama to send ground troops into Iraq to combat Islamic State militants.
General Martin Dempsey said that if there were "threats to the United States" he would make a recommendation that "may include the use of US military ground forces".
ITV News Washington Correspondent Robert Moore reports:
The three main Westminster party leaders today delivered what they hoped would be a knockout blow to give Scotland more powers if it stays in the Union .
Although the Yes campaign called their final message - dubbed The Vow - an "insult to voters", it has injected yet more passion into the closing stages of the Scottish debate.
ITV News Political Editor Tom Bradby reports:
Nasa is to focus on sending humans to Mars after announcing that contracts for transporting Americans to the International Space Station have been awarded to Boeing and SpaceX.
In a statement Nasa Administrator Charles Bolden said: "Turning over low-Earth orbit transportation to private industry also will allow Nasa to focus on an even more ambitious mission – sending humans to Mars."