1. ITV Report

Police reveal 'three-year-old 999 caller' is a hoax

Police have said that a 999 call supposedly received from a three year old girl who called the ambulance service to say her mother had fallen and was not moving was hoax.

The call sparked a huge campaign to find the child after the lengthy 999 call was received at 10.53am yesterday

During the call the girl gave her name as 'Ellie' and told operators her mother was called Stacey Hall. She said her house number was 23 and had 'Court' in the street name. She said her grandparents lived in Bridlington, East Yorkshire.

This afternoon the mobile call was traced to Bridlington, where two ten year old girls were identified.

The two girls are being 'spoken to' by police.

Police are also speaking to their parents.

We are pleased that our investigation has shown that we don't have a vulnerable little girl out there with her mum collapsed beside her, although it is obviously incredibly frustrating that this has turned out to be a hoax.

We are very grateful to the public and the media for all the support they have given us in appealing for information over this incident. We treated the call as genuine on the basis of what was said that could be established in the initial stages of the investigation.

Our priority is always to help the public and protect life, as was our overriding focus in this investigation.

This incident again highlights how misuse of the 999 system can cause significant unnecessary work for the emergency services who have limited resources to deal with genuine calls for help from members of the public.

We hope it will help to remind people of the serious consequences of misusing the 999 system.

– Detective Chief Inspector Lisa Griffin