There were "serious failings" in the treatment of a one-year-old girl who died following open heart surgery, a coroner has ruled.
Hayley Fullerton died at Birmingham Children's Hospital just a month after her first birthday after undergoing corrective surgery for a heart condition.
She died on 11th November 2009, 12 days after being transferred from the hospital's intensive care unit to a general ward.
Ruling that the failings in Hayley's care were serious rather than gross, Coroner Aidan Cotter said he could only make a finding of neglect if there had been a "gross" failure to provide medical attention which had a sufficient causal connection to the death.
Paula Stevenson, Hayley's mother told ITV News she was "shocked" by the coroner's verdict that there were "serious failures" but not "gross" failures by the hospital.
Ms Stevenson, also called for the NHS to set up rapid response teams to give patients' families a right to an urgent second opinion.
In a statement issued after the coroner's verdict, the Birmingham Children's Hospital NHS Foundation Trust said:
Ms Stevenson, has instructed lawyers to proceed with civil action against the trust which runs the hospital.
Mandy Luckman, a specialist medical lawyer who is representing the family said: