A staggering 80 per cent of electricals that have been recalled are still in peoples homes.
That is up to a million electrical products with known faults that present a danger - still in peoples homes. Some 266 electrical items have been recalled in the last 6 years.
No manufacturer recalls a product lightly, the reason they do it is because these products present a risk of electrocution or fire.
Bosch - and its customers have been lucky so far that there has not been a single injury.
When a product is found to be dangerous we need a proper system to trace the customers that have it in their homes.
At present it's a largely voluntary hotch-potch system where different firms have various approaches and no single regulatory authority is in overall control.
Nor is there a single official source for all recall information. Though The Electrical Safety Council this week launched an online recall checker for the public.
The Chief Fire Officers association says manufacturers and retailers could do more to make sure there is some better register of customers who have bought electrical goods. What the industry is doing "is not enough"...not my words but those of fire officers.
They also say consumers can do more:
- 1. Don't ignore alert letters (sadly they may look like marketing circulars).
- 2. If you do see a recall advert, take it seriously.
- 3. If possible register your ownership for example under the warranty schemes.