What to do if you are being cyber-bullied

More than 40% of high school pupils in the UK have been bullied online
More than 40% of high school pupils in the UK have been bullied online Photo: Oliver Berg/DPA/Press Association Images

If you are being cyber-bullied, it is important to tell someone what's going on.

To talk to someone your own age or a counsellor, you can visit BeatBullying. They will help you to deal with your problems and if you are being bullied they will offer you sound advice.

Advice at any time

BeatBullying has qualified counsellors online from 8am-2am. If you need help outside of these hours, both ChildLine and Samaritans offer 24/7 advice every day of the year:

  • Samaritans - 08457 90 90 90 or email jo@samaritans.org
Hannah Smith, 14, died on Friday after receiving abusive messages on the question-and-answer website ask.fm. Credit: Facebook

General tips for dealing with cyber-bullying

  • Don't post personal information online - like your address, your email address or mobile number.
  • Save and print out any bullying messages, posts, pictures or videos you receive or see. Or keep a record of them in a diary.
  • Never respond or retaliate, as this can just make things worse.
  • Block any users that send you nasty messages.
  • Never let anyone have access to your passwords.
  • Think very carefully before posting photos of yourself online.

See a full list of tips on the BeatBullying website. There is also specific advice about dealing with bullying on Facebook, Twitter and Pinterest.

I want to remove a picture or video

If you’ve posted something you regret on Facebook, YouTube or another site there are ways of making it disappear. Even if someone else has posted something about you.

Get advice on the ThinkUKnow website.

I am concerned about sexual chat online

You can get help and advice from Child Exploitation and Online Protection. CEOP works to combat the sexual abuse of children and young people online and offline.

Learn more about how CEOP can help here

This video is about some of the issues that teenagers face in relation to 'sexting' and cyber-bullying.

I know someone who is being cyber-bullied

If you see cyber-bullying going on, make sure you report it and offer your support. You can tell them they can get help at BeatBullying.

  • There is also a wealth of advice for teenagers, adults and parents on the CyberSmile website.