A woman has criticised a hospital after she was forced to feed her elderly mother with ice lollies to keep her hydrated.
Tracey Holmes’ mother, Sandra Aston, was left helpless at Redditch Alexandra Hospital in the week before she died in April 2012.
ITV News Correspondent Rupert Evelyn reports:
The 79-year-old was also misdiagnosed. She was told she had pneumonia, when in fact, Mrs Aston had lung cancer that could not be operated on.
The hospital have formally apologised to the family.
Labour MP Ann Clwyd, is investigating the NHS and has said that patients are dying unnecessarily.
The NHS needs to abandon a culture of "defensiveness" when dealing with patient complaints, the service's ombudsman has previously warned.