1. ITV Report

Winter Wonderland event in Milton Keynes cancelled

MK Winter Wonderland cancelled Credit: ITV Anglia

A Winter Wonderland event in Milton Keynes has been cancelled after attracting a raft of complaints from parents - just one day after opening.

The event in Campbell Park, in Milton Keynes, included paid-for events such as ice skating, but organisers today confirmed the event was no longer taking place.

Unhappy parents reportedly bombarded the event's Facebook page, which was unavailable today, with complaints about the quality of the Wonderland.

One mother writing on a blog for the Natal Company said her family had paid £42 to pre-book tickets to find "men dressed in Santa outfits from Poundland".

"This was definitely no Wonderland," she wrote. "It felt like an opportunity to rip off parents who had hoped to have a magical day out with their children."

The Santa's Grotto was also closed initially because of a "technical issue", she wrote.

Organisers posted a message on the Winter Wonderland MK website, stating: "We regret that this event has been cancelled".

They also promised that anyone who pre-ordered tickets would be issued with full refunds.

The event's charity partner the Papworth Trust said it was "concerned" to hear about the complaints and had withdrawn from the event.

As the benefiting charity associated with the Winter Wonderland MK event, we have been concerned to hear about the issues on the opening day.

We are sorry to hear about people's experiences of the day. After consulting with our volunteers and listening to the public's feedback, we have sadly decided to withdraw our volunteers and our association with the event. We were hoping that this event would raise money for our work helping older and disabled people with essential support and care.

– Spokesperson for Papworth Trust