How to check if your machine has been recalled over fire hazard concerns

An ITV News investigation has found more than 600,000 dishwashers that were recalled due to fire hazard concerns are still unaccounted for.

Hotpoint said it was aware of a "small number of cases" where an electrical component had failed in the appliance, which could lead to overheating and "in rare cases a potential fire hazard".

Here is a step-by-step guide of what to do to find out if your Hotpoint or Bosch dishwasher is affected.

Hotpoint dishwashers

To find out if your Hotpoint dishwasher has been recalled:

  • Make sure the machine is turned off and disconnected from the wall socket
  • Check the model number - this can be found on a sticker on the inside of the door
This is how to find the model number on a Hotpoint dishwasher.
This is how to find the model number on a Hotpoint dishwasher. Credit: Hotpoint
  • The model number can also found on the front of the appliance
  • If your product is affected, call Hotpoint's Customer Service line on 08442 412574
  • Or you can email the dedicated address dwf@hotpoint.co.uk
  • Hotpoint will arrange to visit your home and repair the machine free of charge

Hotpoint advises, "While you are waiting for an engineer visit, we recommend for your peace of mind not to leave the dishwasher unattended while in use."

Read: ITV News Consumer Editor Chris Choi's blog on the dishwasher safety recall

Bosch dishwashers

To find if your Bosch dishwasher has been recalled:

  • Make sure the machine is turned off and disconnected from the wall socket
  • Find the model number and batch number of your dishwasher
  • These can be found inside the machine's door panel on top or the upper left side
The model number and batch number will look like this when you find where the are located.
The model number and batch number will look like this when you find where they are located. Credit: Bosch
  • You can contact the call centre on 0800 0234881 or arrange a callback with Bosch Customer Service

Click here to find the full list of Bosch models that have been recalled

For details of the latest product recalls, visit the Recall UK website.

Consumer Editor Chris Choi reports: