Hotpoint has issued new safety notices on dishwashers that contain a component that means they are a potential fire hazard.
We have spoken to one owner, Tim Piper, who has one of the affected machines.
His kitchen was badly damaged by fire recently. He told us:
I came downstairs, I opened the door and saw fire coming out of the top of the dishwasher...my wife was screaming to my children to get out.
Tim urges all owners to check the new recall information. You can see the latest recall alerts:
- And here
Hotpoint says there have been a total of 18 incidents involving these faulty dishwashers.
- 330,000 appliances in batches of Hotpoint and Indesit models are affected.
- They were sold between 2005 and 2010.
- The new recall is separate from the 283,000 of their dishwashers already recalled.
The company told ITV News:
As the leading white goods manufacturer, Indesit Company continually monitors the specification and performance of its products. As part of this ongoing process, we have identified that there is a low risk that a component fitted to a limited number of Hotpoint and Indesit dishwashers manufactured predominantly between January 2008 and July 2010 sold in the UK may cause overheating and in rare cases a potential fire hazard.
This fault can be easily and quickly repaired by our qualified engineers who will visit affected customers’ premises and fit a newly manufactured component free of charge.
We are currently in the process of directly contacting all the registered customers we have on our database as an owner of one of these appliances.
Anyone who believes their machine is one of those affected can visit www.hotpoint.co.uk or www.indesit.co.uk and click on the Dishwasher safety notice for more information or they can contact our Customer Service Centre on 0344 822 5201 where our trained team will check their model and arrange a visit if required.