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  1. ITV Report

Tunisia attack: Can British tourists change or cancel their holiday plans?

The number of Britons killed in the Tunisian beach massacre is expected to rise. Credit: Reuters

Thousands of people are looking to change their holiday plans in the wake of the deadly attack on a Tunisian beach resort, which has left at least 30 Britons dead.

The Foreign Office has warned that further attacks in Tunisia are "possible", but so far has not directly advised Britons not to travel to the country.

This means tour operators are under no obligation to offer a refund or to change holidays in light of the tragedy.

Fortunately for customers, firms who ITV News has spoken to are offering those who wish to cancel their upcoming holidays to Tunisia alternative options.

Here's what tour operators and airlines are offering:

Thomas Cook

A Thomas Cook plane. Credit: PA Wire

Thomas Cook is offering people due to travel to Tunisia up to July 12 the chance to cancel or amend their holiday free of charge.

Customers travelling after this date will able to change their booking free of charge until October 31.

Thomson and First Choice

Tui - which owns Thomson and First Choice - said a number of victims were their customers. Credit: PA Wire

Thomson and First Choice customers due to travel to Tunisia up to July 9 will be offered the chance to change their destination or receive a refund.

In a statement to ITV News, a Thomson and First Choice spokesperson said:

We can confirm that we will be extending the cancellation of all our holidays to Tunisia up to and including the 9th July.

Customers travelling to Tunisia in this period will be given the opportunity to amend their holiday free of charge to any of our destinations or receive a full refund.

Furthermore, customers planning to travel to Tunisia at any time up until the end of the summer season (31st October) will be able to amend their holidays free of charge to any of our destinations.

We can now offer fifteen new flights from airports across the UK to destinations including the Balearic Islands, Mainland Spain and Cyprus.

In addition to customers being able to amend free of charge, those choosing these new flights will be offered a £50 discount per person.

– Thomson and First Choice

Jet2

Jet2 has promised refunds to customers due to fly to Tunisia in the next week. Credit: PA Wire

Jet2 has cancelled all flights to Tunisia up to July 5. Customers booked on flights in this period will be offered a full refund or the option to change their booking free of charge.

Holidaymakers with trips booked up to and including July 31 will be allowed to change their booking.

The firm told ITV News that it was looking into options for people travelling to Tunisia from August 1.

easyJet

The airline has urged customers to get in contact if they need information. Credit: PA Wire

easyJet has offered customers who are due to fly to Monastir within the next 14 days the chance to fly to an alternative destination.

Holidaymakers will be offered a free flight transfer on any date or any route.

They can also claim a flight voucher to the value of their unused flight.

In a statement to ITV News, an easyJet spokesperson said:

The safety and security of passengers and crew is easyJet’s highest priority. We are continuing to closely monitor the situation in Tunisia and will follow any advice provided by the relevant authorities.

easyJet is allowing passengers who are booked to travel to Monastir within the next 14 days to a free flight transfer on any date and on any route, or alternatively a flight voucher to the value of their unused flight sectors.

Passengers wishing to do so are advised to call easyJet Customer Services team.

– easyJet

Monarch

Monarch says it is continuing to monitor the situation in Tunisia. Credit: PA Wire

Monarch and Cosmos Holidays customers due to travel to Tunisia in the next 21 days will be offered the chance to change their holiday destination.

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