A gunman who held two members of staff hostage at a bowling alley in Nuneaton has been arrested and the two employees are believed to be unharmed, Chris Clegg, operations director of MFA Bowl, said.
The man took two members of staff at MFA Bowl, at Bermuda Park, hostage on Sunday afternoon at around 3pm. The hostages were freed following the police intervention.
Armed police entered the premises at 6.30pm in order to resolve the situation.
A number of flashes and bangs were seen an heard as police moved into the bowling alley.
Chief Superintendent Alex Franklin-Smith said: "We would like to thank local people for their patience and co-operation while officers dealt with this incident.
"We are pleased that we were able to bring this incident to a peaceful resolution and that there were no injuries."
MFA Bowl chief executive Mehdi Afshar earlier confirmed that two of his staff had been taken hostage.
A man entered the bowling alley with a sawn-off shotgun, an eyewitness told ITV News.
West Midlands Ambulance Service said they treated a suspect at the scene and he was then taken to hospital.
Chris Turner told ITV News: "The guy literally ran up to the door with a shotgun in his hand, opened the door, told me to 'get the f-ing hell out of there' and then he threatened everyone else around, telling them 'haven't I already told you to f-off?'. At that point then, I knew it was serious, so I ran into the soft play area, picked up the kids and actually got out of the area.
"Obviously he was angry, he'd obviously told people to stay away from the area and was clearly angry people were walking past."
Mr Afshar said the gunman is believed to be a former partner of a member of bowling alley staff.
Officers attended the retail park and a number of roads in the vicinity were blocked. Warwickshire police confirmed the incident was not terrorism-related.
Following the conclusion of the incident, forensics officers were examining the scene and a red Peugeot 307 car was removed by police on the back of a vehicle transporter.
Police told people to avoid the area and there is currently no access to the retail park.
In addition to the police, a number of ambulances and an air ambulance have arrived at the scene, but left the area at around 4.55pm.
Witnesses told ITV Central that the incident began at around 3pm when a man entered a bowling what appeared to be a gun.