Live updates


BA passengers now facing missing baggage ordeal

Some passengers have had their Bank Holiday breaks ruined by the glitch. Credit: PA

British Airways passengers already facing delays after a computer glitch are also being hit with missing baggage issues.

One man caught up in the ordeal, which grounded scores of flights on Saturday, said the airline had lost his and dozens of other passengers' bags.

Terry Page said on arrival at Terminal 5 he and "about 50" others were told BA did not know where the bags were - and were hoping they would receive them on Monday.

"They said nothing," Mr Page claimed. "It's affected so many people.

"An 80-year-old lady was standing around waiting for announcements, et cetera - and she fell over.

"We helped her up and she said 'I'm just so tired'.

"There was a lady with her baby stranded, it was awful. It's been a terrible, terrible day."

Musician Charles Trippy, bassist with US rock band We The Kings, complained to BA via Twitter that his instrument was missing.

The band are on the bill at the Slam Dunk Music Festival, which has shows in Leeds on Sunday and Hatfield on Monday.

Trippy tweeted: "Dear @British_Airways please find my bass. It's getting frustrating that you don't know where it is. I kinda need it for work. No big deal".

Sorry, this content isn't available on your device.

Passengers wait for BA flights at Heathrow after IT crash

Thousands of British Airways passengers left stranded after a global IT crash caused chaos are hoping to get on flights from Heathrow on Sunday.

The airline has said it plans to operate the "majority of services" from the airport after the IT meltdown led to flight cancellations at both Heathrow and Gatwick on Saturday.

Departure boards showed BA flights departing from Heathrow early on Sunday, but several flights were cancelled.

A Heathrow spokesman said "delays and cancellations of British Airways flights are expected".

The airport has advised passengers not to travel to the airport unless they have already rebooked their flights.


Load more updates Back to top

From our journalists