It's more than seven months since 2 million litres of water flooded into South Woodham Ferrers. Now Essex and Suffolk Water has revealed it was a large tree growing close to the pipeline which caused it to burst.
But many residents say knowing what happened is little consolation as they're still feeling the effects financially and emotionally.
Lynne Pembroke still has nightmares about water, since her home was flooded in February. It caused so much damage that she's only recently returned.
More than 50 homes in East Bridge Road were flooded. Until Anglia News contacted the water company, many residents were still in the dark about why the flood happened. Essex and Suffolk Water has now confirmed that the damage was in fact caused by a 40 foot fir tree which was growing close to the pipeline. This tree has now been removed, as have others in the vicinity.