The family of a woman from Stevenage who died last year whilst on holiday in Majorca have issued a statement following an inquest into her death.
Charlotte Faris, who was 23, died after falling from a balcony in the early hours of 5 May, 2012.
Hertfordshire Coroner's Court recorded a verdict of accidental death.
In a statement, Charlotte's family said:
"Over one year on from this tragic incident we are still coming to terms with the loss of our beautiful Charlotte, who had her whole life ahead of her.
"We would like to thank family, friends and the police for all of the support they have given us during what has been the most difficult time of our lives.
"Charlotte will remain within our hearts forever, and although nothing will bring her back, we continue to gain comfort from the kindness of people that surround us. We will never forget her."