1. ITV Report

Norfolk County Council calls on residents and businesses to share their flooding experiences

Strom passes overhead in Long Melford, Suffolk. Photo: Jon Gee

Norfolk County Council is calling on residents and businesses affected by the surface water flooding in the county this weekend to share information about their experiences.

Heavy rainfall caused localised flash flooding across the county with Norfolk Fire & Rescue Service receiving more than 160 calls throughout Friday, Saturday and Sunday.

Friday evening and overnight on Friday and Saturday were particularly busy with the service receiving 120 calls between 5.15pm on Friday and 9am on Saturday.

West Norfolk – particularly around Upwell, Outwell, Emneth and Downham Market - was particularly affected by flash flooding on Friday evening.

Now Norfolk County Council - the Lead Local Flood Authority for Norfolk and therefore responsible for coordinating the management of local flood risk - is asking residents who were affected by local flooding this weekend to get in touch and share their experiences.

People can send in photographs or videos of a flooding incident, including as it happens. It is especially helpful if the images show where the water is coming from, the direction of the water and the full extent of where it accumulates as well as a description of exactly where the flooding took place, and the date and time of the incident.

This material will help the County Council to better understand the cause and effects of flooding, and help the flood and water management team to develop proposals for measures to reduce the likelihood of it happening again.

Images and film can be emailed to, uploaded to or tweeted to @NorfolkFlooding.

Further information and advice on flooding is available at