1. ITV Report

No pain, no gain for commuters hit by station building work

Cambridge rail commuters are facing extra disruption because of improvement work. Credit: ITV News Anglia

Commuting to work on the train is not always a bed of roses, especially with winter approaching.

Commuters who use Cambridge station are having a particularly difficult time with improvement work adding to the queues. They're complaining the work is taking too long but train bosses say the new facilities being created will be worth the wait.

£4 million of improvement work to the site, coupled with the new CB1 development being built around it, has created some logistical challenges at the station.

There is £4m of improvement work being carried out at Cambridge station. Credit: ITV News Anglia

"This is a station that's open every day and needs to be open every day so we've got to look after people who are travelling now while at the same time do the work for the future.

"Within a confined space that does mean it's a bit of a balancing act but we're trying to do the best we can to meet the needs of everyone in the interim while we're doing all the upgrade work."

– Jonathan Denby, *angmoscg [A] @1'31"-1'39" Name Strap Jonathan Denby Abellio Greater Anglia

The revamped station will include a far larger ticket office and concourse and smarter toilets.

There will also be more car parking and Britain's biggest cycle park with space for 3,000 bikes.

The area around the station will soon be filled with shops, restaurants, offices and a hotel.

The revamped station will include a far larger ticket office and concourse and smarter toilets. Credit: ITV News Anglia

"People have been incredibly patient. This is a huge project.

"People understand it has to be done but frankly they are getting a little bit tired of the waiting for the improvements. I'm pleased we've seen some progress."

– Cambridge MP Daniel Zeichner

In the long term the proposed new Cambridge North stattion at Chesterton should help ease congestion but work to the main station could take another year.

Click below to watch a report by ITV News Anglia's Matthew Hudson