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  1. ITV Report

Fraudsters target elderly TalkTalk customers in Essex

Fraudsters have been targeting TalkTalk customers in Essex. Credit: PA images.

Fraudsters claiming to work for telecommunications company TalkTalk have targeted two pensioners in Essex.

A 73-year-old man from Southend was contacted by a bogus caller who claimed he was due compensation but had been paid too much.

The fraudster asked the victim to download an application so the error could be corrected and stole a four-figure sum of money.

Another TalkTalk customer - a woman in her late 80s - was also targeted.

She was contacted repeatedly by someone until she agreed to hand over her bank details. The caller set up online banking on her behalf but never got access to her money because the victim refused to tell them a PIN.

"The suspects are targeting elderly TalkTalk customers and I’d ask people to please spread the word and be wary of any calls you receive that do not sound genuine.

"TalkTalk has stated it will never call customers and ask for bank details, unless they have specific permission to do so. If you receive a call asking for personal data or passwords, check the true identity of the organisation.

"If in doubt, don’t give any details to them, hang up and report it us."

– PC Jim Aldridge, Essex Police.