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  1. ITV Report

Police inundated with calls asking 'which roads are best to travel on' during recent snow

Much of Hertfordshire was covered in snow on Sunday. Credit: ITV News Anglia

Police in Hertfordshire are reminding people to only call 999 in an emergency after they were inundated with "inappropriate calls" during the recent wintry weather.

The county was covered in heavy snow last weekend as temperatures plummeted, which resulted in the force receiving 600 extra calls on Sunday compared to an average Sunday.

That put added strain on the emergency services, and their job was made even harder by some callers who rang up to ask which roads were best to travel on in the snow.

Hertfordshire Police dealt with an extra 600 calls. Credit: PA

“Among the calls received by our busy call handlers were requests for the best travel routes in the snow," Chief Superintendent Richard Liversidge said.

“This is clearly not an emergency situation where life or property is at risk or a crime is in action. In fact, this type of request is not a police matter and there are other agencies and organisations that you should go to for this information.

“When people use the 999 number inappropriately it could delay our response to those who are in real needs of an immediate police response."