Ferry strikes quay in Harwich

A passenger ferry struck Parkeston Quay in Harwich

Damaged ferry due back in service at Harwich

Damaged ferry due back in service at Harwich after hitting the quay Credit: RNLI

A ferry which was damaged when it hit a quay at Harwich International Port in Essex is due back in service on Friday.

The DFDS ferry, Sirena Seaways, has been out of action for nearly two weeks, while being repaired in Germany.

It's expected to return to normal service sailing between Denmark and Harwich.

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Sailings disrupted following ferry crash

A ferry that crashed into the quay at Harwich is having to go to Germany to be repaired.

The Sirena Seaways service between Essex and Denmark is suspended this week following the incident just before midday on Saturday. None of the 489 passengers were hurt.

The ferry operator says it is helping customers find alternative routes but some say they are disappointed with the support they have received.

Damaged ferry needs to be repaired in Germany

Ferry operator DFDS says they do not yet know what caused the incident. An investigation by DFDS Seaways and the Danish maritime authorities is underway.

The damage to the ship has been investigated, and there is some damage to the hull in the front of the ship and on the bulb, and unfortunately it could not, as they had hoped, be repaired in the port.

Therefore the ship has to go to a shipyard for repairs. Available dry dock capacity was found in Bremerhaven in Germany.

Once the repairs have been completed, they will then have to be approved for safe sailing before the ship can go back into service.

"We can confirm that, following the incident on June 22 involving Sirena Seaways as she entered the port at Harwich, sailings have currently been suspended on the Harwich-Esbjerg service while the ship is being repaired. The assessment of the damage to the ferry has revealed that it needs to be repaired in dry dock. As a result, it is likely that the vessel will be out of service until at least Saturday 29 June."

– DFDS Seaways

Damaged ferry out of action for a week

Ferry operator DFDS says sailings from Harwich to Denmark will be suspended for a week after the Sirena Seaways ferry struck the quay at Parkeston on Saturday. The ship needs to be repaired in dry dock and will be out of service until Saturday 29 June. None of the 489 passengers were hurt.

We would like to apologise to passengers for any inconvenience caused during this time. Our customer services team is working hard to find alternative transportation routes for all passengers booked on to the cancelled sailings. '

– DFDS Seaways

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Statement from ferry operator

Sirena Seaways is part of the ferry operator DFDS Seaways which travels to France, Holland and Denmark.

DFDS Seaways said in a statement: "

We can confirm that Sirena Seaways sustained some damage on entering the port at Harwich during today's scheduled arrival at 12noon UK time.

This has resulted in the late discharge of the ship. There is no danger to passengers or crew, and we are working hard to disembark the passengers and vehicles from the ferry as quickly as possible.

"We are currently assessing the situation before it is able to resume its service on the Harwich - Esbjerg route.

We would like to apologise to passengers for any inconvenience caused to their travel plans. We should have further details on the future timings of the service shortly."

Ship is stable: Essex Fire Service

Meanwhile, Fire Officer Terry Jewell said:

This is one of the regular ferries that comes into Harwich and as it docked it hit the side of the quay making a hole under the water line.

The ship is stable now and we are standing by as a precaution while the vessel is moved so that ramps can come down and passengers can leave.

The ship's crew worked swiftly to put their safety plans into practice immediately after the accident happened."

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