Hospital standards criticised

The Queen Elizabeth Hospital in King's Lynn, Norfolk's been ordered to improve by the Care Quality Commission after failing to meet national standards in care and staffing.

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MPs want urgent meeting about hospital failings

Queen Elizabeth Hospital, King's Lynn

Norfolk MPs Elizabeth Truss and Henry Bellingham have written to the Health Secretary Jeremy Hunt to request an urgent meeting to seek action on problems at the Queen Elizabeth Hospital in Kings Lynn.

Last week reports by the Care Quality Commission and Monitor identified a number of failings at the hospital, including missed A&E waiting times and poor staffing levels. The MPs are seeking an urgent solution.

They said: “Residents need to know that the health care they receive in West Norfolk is of the highest possible standard and we plan to ensure this is delivered. That is why we have raised the situation at the Queen Elizabeth hospital with the Secretary of State for Health.”

Norfolk hospital under fire from health watchdogs

Health regulators have demanded that a Norfolk hospital take immediate action to improve its failing care standards.

The Care Quality Commission has criticised the Queen Elizabeth Hospital in King's Lynn for issues including staff shortages and poor care and record-keeping.

On the same day, a second health regulator, Monitor, announced it is to take further action against the hospital after the trust failed to meet the conditions of its licence to operate.

Monitor says it is concerned patients have to wait too long to be seen in A&E, after the trust failed to meet the national target for three consecutive quarters.

Now the hospital says it is taking steps to improve care - these include:

Recruiting additional staff - the trust says 40 nurses have already joined this summer with a further 40 being recruited.

It will also have extra cash to improve A&E which include extra treatment space and four additional consultants.

The trust has commissioned an independent review, to look at the way the hospital runs.

The Health Minister and North Norfolk MP Norman Lamb said: "The concerns of the CQC are very serious, particularly about staffing ratios and about monitoring and ensuring there is a high quality of care at all times."

Click below to watch the interview with Norman Lamb

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Health regulator to take action against Norfolk hospital

Further action is being taken against the Queen Elizabeth Hospital in King's Lynn Credit: ITV News Anglia

The health regulator Monitor is to take further action against the Queen Elizabeth Hospital in King’s Lynn after the trust failed to meet the conditions of its licence to operate.

It's concerned that patients have to wait too long to be seen in A&E after the trust failed to meet the national target for three consecutive quarters.

The latest action follows a critical report from the Care Quality Commission into staffing and care standards at the Norfolk hospital.

The hospital trust has told Monitor it will fix the failings identified by the CQC, implement an A&E recovery plan, and bring in external support to find a long term solution to the trust’s problems.

Norfolk hospital ordered to improve its care

Staffing levels and standards of care have been criticised at the Queen Elizabeth Hospital in King's Lynn Credit: ITV News Anglia

A hospital in Norfolk has been ordered to improve after failing to meet national care standards. It follows an inspection by the Care Quality Commission in May.

The CQC criticised the Queen Elizabeth Hospital in King's Lynn for issues including staff shortages and poor record-keeping. The hospital trust says steps have already been taken to improve care.

The hospital has 515 beds and provides a range of acute services for people in Norfolk, Cambridgeshire and Lincolnshire.

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