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Now you probably won't have been aware of the retirement of William Armstrong last week. However to the thousands who attended his coroner's court over an 18 year career he provided compassion and understanding at a time of great loss.
Not perhaps attributes you'd readily associate with someone from the legal profession but as Norfolk's Senior Coroner he defined the role to become one of the most respected in the country.
Jonathan Wills went to see him on his last day at work and he reflected on what the job had meant to him. Watch his full interview here.