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A review has criticised Norfolk Police's response to disorder caused by a group of travellers in the north Norfolk town of Cromer in August.
It says police didn't realise the effect the travellers were having on the local community, not enough resources were sent to deal with problems and statements made by the force on social media were ill judged.
The Chief Constable has admitted the response was wrong and is pledging to learn from the force's mistakes.
A number of recommendations have been made following the review, falling into four categories:
- The flow of information and intelligence within the Constabulary
- Leadership decisions
- Media response
- Protocols for dealing with unauthorised encampments
The review suggests that had the Constabulary been in a position to understand the collective impact of the group's behaviour on the community and understood the tension it was causing, it would have recognised the need to identify a specific response and apply appropriate command structures, officers and tactics.
It also said the force misread the significance of events and provided an ill-judged statement on social media referring to the disorder as 'low level'.
Watch a report by Malcolm Robertson:
Norfolk Police has announced it'll carry out an internal review of the way it dealt with problems at Cromer last weekend - following a visit by the Chief Constable to the seaside town.
There were reports of trouble and businesses shut early on one of the busiest weekends of the year as tensions rose following the arrival of travellers at the resort.
Many people have been critical of the way police dealt with the problems, but Simon Bailey says he has listened to concerns raised by the community and lessons will be learnt.
A man has been arrested after a woman in her late teens was reportedly raped by two men in Cromer.
The incident happened on Friday night at about 11:30pm at a bus stop on Cadogan Road.
Police say they are ‘exploring the possibility’ that the rape is linked to the disorder in the town at the weekend.
The seaside town was said to be on ‘lockdown’ after a series of disturbances.
The man who is in his 30s, was arrested by Essex Police earlier this morning (Monday 21 August).
A group of travellers have left Cromer after a weekend of minor disturbances.
The district council said the group left the site on the Runton Road car park at 3pm on Sunday afternoon (August 20) after being served an eviction notice on Saturday.
The council leader said he and his officers had been out in the town reassuring businesses and they wanted to make sure Cromer stayed a family friendly resort.
Latest ITV News reports
The Chief Constable of Norfolk Police apologises for the way the community was let down after troubles in Cromer
It comes after a weekend of disruption in the seaside town of Cromer, which was put into ‘lockdown’ as a result of antisocial behaviour.