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Peterborough GP practice put in special measures

A Peterborough GP practice has been put in special measures following an inspection by the Care Quality Commission.

Ailsworth Medical Centre was rated ‘inadequate’ in a report published by the health watchdog Care Quality Commission (CQC).

It has about 2,300 registered patients who live in Peterborough and its surrounding villages.

The CQC first inspected the practice in September 2014, and found it was not meeting five essential standards. When it went back to follow up in June, it found that the practice had failed to take appropriate action to address three of these shortfalls.

The CQC plans to inspect the practice again in six months, and will consider taking further action if the service remains inadequate.

The report highlights a number of areas where the practice must improve, including:

  • Making arrangements for the security and storage of blank prescription forms
  • Making sure medicines are stored at the required temperature and introducing formal checks to manage of high risk medicines
  • Review the systems in place for assessing the risk of, and preventing, detecting and controlling the spread of infections
  • Ensure that staff receive appropriate training and a performance appraisal

“It is important that the people who are registered with Ailsworth Medical Centre can rely on getting the high quality care which everyone is entitled to receive from their GP.”

“Specifically, we found the practice to be inadequate for providing safe and well led services. We found that the practice required improvement for effective and responsive services.”

“We know that Ailsworth Medical Centre has acknowledged the areas where action must be taken. We have found significant areas of concern, which is why we are placing the practice into special measures - so opening the way to support from NHS England among others."

– Janet Williamson, Deputy Chief Inspector of General Practice and Dentistry, Care Quality Commission’s Central region

CQC brands Colchester Hospital 'inadequate - Statement from Essex County Council

Colchester Hospital received an 'inadequate' rating from the CQC Credit: ITV

The following statement has been released by Essex County Council, in response to the publishing of the Care Quality Commision's latest report into the hospital:

“We are disappointed to read the outcome of the CQC report today, particularly given these are issues that have been raised before and a substantial amount of time and effort has been focused on improvements.

“As the lead authority for safeguarding in the county, our primary concern is patient safety. We are a critical friend to CHUFT and are offering them an unprecedented level of support in order for them to return to the standard that patients deserve.

“We are actively involved in the Trust’s recovery plan, in our opinion the plan is strong with key activities and targets identified. This plan identifies widespread, radical change and we are confident that the new leadership team are implementing the early stages of this plan, but acknowledge radical change takes time. We will continue to ensure progress is being clearly evidenced and key issues are urgently acted upon.

“As part of the recovery plan, a number of our senior staff are spending time at CHUFT. This includes both our Head of Safeguarding and one of our Directors for Adult Social Care regularly working at the hospital and advising them on best practice in assessments, safeguarding and operational communications. In addition, we are assisting them to strengthen their change process more efficiently through advice and support from our data intelligence team and specialist organisational change team.

“Members of staff from our community social work teams are now working alongside our hospital social work teams to strengthen support to people able to be discharged home. We have facilitated workshops between hospital ward staff and social work staff enabling them to work more closely with vulnerable people from their admission through to discharge.

“We are confident that we are doing everything in our power to assist CHUFT with their improvement plan and believe that if all partners continue to work together CHUFT will once more become a hospital that offers excellent care for the community of Colchester.”

– Cllr Dick Madden, Essex County Council's Cabinet Member for Adult’s and Children’s Services


CQC brands Colchester Hospital 'inadequate - Statement from the Trust’s Council of Governors

The following statement has been released by the Council of Governors for Colchester Hospital University NHS Foundation Trust, in response to the publishing of the Care Quality Commision's latest report into the hospital:

"We are disappointed and concerned with the Care Quality Commission’s latest report on Colchester General Hospital. Clearly, improvements are needed – many actions have already been taken and more are planned.

However, the report does not reflect the progress that has been made at the Trust over the past year and does not recognise the tremendous dedication of the Trust’s highly committed staff.

As Trust Governors we can say that our patients and local communities can have confidence in the quality of care and treatment provided by Colchester Hospital Trust.

We are on a journey of improvement but it’s a journey that will take some time. The Trust’s reputation has been tarnished following a CQC report at the end of 2013 which triggered independent inquiries into allegations of bullying and cancer waiting time manipulation. The inquiries concluded that there was no evidence of a systemic culture of bullying at the Trust, nor any evidence of data manipulation. But these allegations have adversely affected the Trust’s reputation and made it more difficult to recruit and retain vital staff.

We sincerely hope therefore that this latest CQC report does not have a similar effect on our proactive efforts to recruit and retain staff."

– Colchester Hospital University NHS Foundation Trust.