Directors of the East of England Ambulance Service say they're facing an unprecedented demand following a 21% increase in emergency calls.Read the full story ›
The family of a baby who had to be resuscitated when he stopped breathing has praised paramedics who saved the newborns life.Read the full story ›
A thousand defibrillators have been delivered across the region by the East of England Ambulance Service NHS Trust (EEAST) over the last three months. The trust launched the £800,000 pound scheme in January.
Since January the machines have been installed in village halls, shops, sports clubs, schools and libraries.
263 have been delivered in Norfolk, 195 in Essex, 180 in Suffolk, 175 in Cambridgeshire, 94 in Hertfordshire and 93 in Bedfordshire.
The MP for North West Cambridgeshire says he is concerned about the 'internal culture' at the East of England Ambulance Trust.Read the full story ›
The East of England Ambulance Trust has apologised after paramedics left a man's body lying next to rubbish binsRead the full story ›
An inquest has heard ambulance crew which left a body on the floor in Cambridgeshire were told it was common practiceRead the full story ›
The head of the East of England Ambulance Service is to step down in the coming months as the search for his sucessor begins less than a year after he started the job.
Anthony Marsh became interim Chief Executive of the Trust in January, tasked with improving ambulance response times. Also Chief Executive of the West Midlands Ambulance Service, he faced criticism over his quarter of a million pound salary.
His appointment was meant to last for up to two years, but the trust has already advertised for a replacement. Mr Marsh will stay until a successor is found.
The time it takes for ambulances to get to emergencies in Essex, Suffolk and Norfolk is continuing to fall well below government targets.Read the full story ›
There's been a drop in the number of complaints to the East of England Ambulance Service.
There were just under 800 complaints in the last twelve months - nearly a third less than the previous year.
The Trust also received more compliments this time out - that figure was up by 16%.
“We have been working hard to improve our service to patients and this is another encouraging sign that things are getting better. As we recruit hundreds of new front-line staff, as well as up skill our existing staff, the service and response to patients will continue to improve.
We welcome comments, and it is pleasing that the number of people thanking us for the service we provided has risen whilst complaints have fallen. This is thanks to the hard work and dedication of our staff, who work exceptionally hard often in the most difficult circumstances.”
The East of England Ambulance Trust, under fire recently for poor management and slow response times, has appointed its third chairperson in the past year.
Sarah Boulton replaces Dr Geoffrey Harris as interim chair of the NHS Trust which runs the emergency service in Cambs, Beds, Essex, Herts, Norfolk and Suffolk. Maria Ball resigned as trust chair in March 2013 following criticism from MPs and the Care Quality Commission.
Sarah Boulton has worked a NHS board level for a number of years.
She said: "This is a great opportunity to be part of the team to improve the service. This is going to take time but having met with new Chief Executive, I am pleased with the actions which have already been put in place and the progress being made."