The East of England Ambulance Trust, which has consistently failed to meet response times, has been slammed for failing to listen to staff.
A plan to transform patient care and boost staff morale has been launched by the East of England Ambulance Service NHS Trust.
MPs have met with bosses from the East of England Ambulance Service to raise their concerns about issues including poor response times.
One of five Non-Executive Directors at the East of England Ambulance Service has resigned. Caroline Bailes announced her decision to step down earlier today.
Yesterday MP's debated the state of the service in parliament, following criticism about their poor response times. MP for Witham, Priti Patel, has welcomed the news but said there are still four more board members "who should quit too".
MPs from across the East have told Parliament poor ambulance response times across our region are the fault of management and that five non-executive Board Members at the East of England ambulance service must resign. An earlier report noted a sense of "helplessness" among running the Trust.
In a special Parliamentary debate MPs highlighted cases where constituents have had to wait too long for ambulances.
Responding to the debate Health Minister Anna Soubrey said the Ambulance Trust had "abandoned" some rural parts of the region .
Health MInister says East of England ambulance service has in some cases " abandoned" people in rural areas
Health Minister - There are too many stories of patients having to wait too long in distressing situations for ambulances in East of England
A damning report exposing how an ambulance service in East Anglia is failing the people who need it most has been published.
Poor ambulance response times, weak leadership and rising levels of staff sickness are just some of the findings of the new report into the East of England Ambulance Service.
The Trust covers Bedfordshire, Cambridgeshire, Essex, Hertfordshire, Norfolk and Suffolk and a population of nearly 6 million.
But all too often, the report says, patients are being let down. Now, 25 recommendations have been made to turn the failing Trust around.
The new chairman of the East of England Ambulance Trust, Dr Geoff Harris, says the report's recommendations will be implemented quickly.
Dr Harris said: "One of the first tasks will be for me, with the board, to review the findings of this report and submit a formal response to the NHS Trust Development Authority.
"Any changes needed to our existing turnaround plan, which the trust published in April, to incorporate the recommendations will be implemented promptly."
The Suffolk Coastal MP Therese Coffey says the problems of the East of England Ambulance Service are "just about budget."
Ms Coffey said it is entirely to do with "management, governance and leadership."
A hard-hitting report on the problems of the East of England Ambulance Trust is calling for more paramedics and more ambulances on the road.
The latest inquiry and report was conducted by Dr Anthony Marsh on behalf of the NHS Trust Development Authority.
Dr Marsh, who is chief executive of West Midlands Ambulance Service NHS Foundation Trust, wrote:
"There is a feeling across the organisation that the trust board does not listen...the board have only recently accepted that there is a shortage of front line ambulance crews within the trust yet managers state they have been raising this for some time."
The Witham MP Priti Patel has responded to the publication of the Governance Review into the East of England Ambulance Service Trust by calling for the Trust's non-executive directors resign and a new Board to be established.
Ms Patel said: "This damning report has demonstrated that the Trust's Board has been failing for many years and their lack of leadership and competence has put patients' lives at risk."
"The non-executive directors who have let patients down should do the decent thing and step down."