Diane Dukes, from Age UK Norwich, said the number of food vouchers they give out has "gone up significantly". She believes this is linked to fuel poverty.
Readjusted figures released today suggest that fuel poverty in our region may have fallen.
Every county has seen a drop in those considered to be fuel poor, but does that reflect the real situation?
The government has just changed the guidelines used to measure fuel poverty. Campaigners say the new figures hide the fact that it's actually still on the rise. Watch Tanya Mercer's report.
The Department for Energy and Climate Change (DECC) has projected that the number of families in fuel poverty will "increase marginally" over the course of this year.
Figures for previous years have been recalculated using the government's new definition of fuel poverty.
DECC notes that the figures could differ from the above projection, which assumes that the average price for gas an electricity will rise by seven percent in the Autumn.
The government changed the way it defines fuel poverty in July 2013 following a consultation that found that many rich households are technically fuel poor.
- Until July 2013, any household that spends more than 10 percent of income on gas and electricity was defined as being fuel poor.
- The new definition includes only households where total income is "below the poverty line" and where "energy costs are higher than typical".
Energy Secretary Ed Davey has said that the old definition meant that even the Queen could be considered to be fuel poor because of the high cost of heating her estates.
But energy campaigners have accused the government of trying to mask the problem of rising fuel poverty.
The Department for Energy and Climate Change will today release the latest figures for the number of families in fuel poverty.
But the figures are expected to show a drop in fuel poverty due to a change in definition by the department last month.
The new data will include the confirmed figures for 2011 and projections up to 2013.