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Greater Anglia reveal new train carriages on Norwich to London line

The carriages are due to be upgraded. Credit: Greater Anglia

Train carriages on the Norwich to London rail line are to be upgraded with power points for phones and computers, plus LED lighting, new carpets and seat covers.

Abellio Greater Anglia has agreed a deal for the work with Vossloh, who say the upgrade work will be carried out in Norwich.

The work should be completed in two years time. Credit: Greater Anglia

The first refurbished trains will be in use early next year and the work should be completed in two years time.

What new features will be available?

  • Plug points
  • New LED lighting
  • New carpets
  • New tables
  • New seat covers
  • Upgraded environmentally-friendly controlled emission toilets, including new floors and new taps
  • Re-painting of the carriage interior saloon and vestibule panels, walls and ceilings

"We are delighted to sign this contract with Vossloh Kiepe UK for the upgrade of our MkIII carriage fleet.

This major refresh will deliver a significant improvement in the travelling environment for passengers on our key intercity services between Norwich, Ipswich, Colchester and London, with the first upgraded carriages due into service in the first quarter of next year."

– Jamie Burles, Greater Anglia Managing Director

And the problems on the trains continue...

There are yet more problems on the region's rail network this evening - for the third time in 24 hours.

A points failure at Witham means many of the services on the London Liverpool Street to Norwich line are disrupted with some trains delayed and others beginning or ending at different stations.

Greater Anglia has already had to apologise twice in the last 24 hours following an overhead power line problem in Essex last night and a signalling failure close to Liverpool Street this morning.

Network Rail admitted both incidents led to unacceptable disruption for passengers.

Some found themselves sitting on trains for hours with journeys taking up to six times as long as they should have.

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MP in talks with Greater Anglia rail boss

A Class 90 loco on the Norwich to London line Credit: ITV News Anglia

The new Managing Director of Abellio Greater Anglia will be meeting with an Essex MP today to discuss concerns about rail services.

The Dutch owned rail company has recently been given a two year extension to its franchise. Credit: ITV News Anglia

Witham Conservative MP Priti Patel is a member of the Rail taskforce which is championing improvements on the Great Eastern Main Line.

She'll be meeting Jamie Burles at the House of Commons.

Rail problems should be cleared by lunchtime

Greater Anglia

Abellio Greater Anglia say they hope the disruption caused by over running engineering works at Colchester should be resolved by lunchtime.

All lines are now open, however disruption is expected until around 12:00.

Ticket restrictions have been lifted, and today's tickets may be used on Tuesday. The company is still advising passengers to avoid travelling if possible or to revise travel plans.

To add to their problems the company website had crashed.

Rail passengers warned to expect disruption between Norwich and London

Rail passengers travelling between Norwich and London over the weekends, will face disruption for the next couple of months. Credit: ITV News Anglia

Rail passengers travelling between Norwich and London over the weekends will face disruption for the next couple of months.

Because of track replacement work, people will have to change trains at Colchester.

Greater Anglia has amended its timetable to accommodate the £7 million project by Network Rail.

The work starts this weekend and is due to continue until July.

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Abellio to run Greater Anglia rail franchise until 2016

Abellio has had it's franchise extended by 27 months Credit: PA

The Department for Transport has announced that Abellio will continue to run the Greater Anglia rail franchise until the summer of 2016.

As part of the agreement the number of off-peak trains between Cambridge and Stansted will double.

Some carriages will also get new seat covers, new carpets, better lighting and power sockets.

Transport Secretary Patrick McLoughlin said:

"This deal means real improvements for passengers on the Greater Anglia network.

"It means more services and better-equipped trains, including international connections via Stansted Airport to the rest of Europe that the region needs."

Which rail companies score the highest for customer satisfaction?

How did your rail company score in the customer satisfaction survey? Check out the results below.

Which? survey: overall satisfaction scores by company.

  • 1. Merseyrail (70%)
  • 2. Chiltern (69%)
  • 3. c2c (67%)
  • 4. Virgin Trains (64%)
  • 5. East Coast (59%)
  • 6. London Overground (58%)
  • 7. ScotRail (56%)
  • 8. CrossCountry (52%)
  • 9. East Midlands Trains (50%)
  • 10. First TranspPennine Experss (48%)
  • 10. Arriva Trains Wales (48%)
  • 11. London Midland (47%)
  • 12. Southern (46%)
  • 13. Northern (46%)
  • 14. First Great Western (45%)
  • 15. South West Trains (45%)
  • 16. First Capital Connect (41%)
  • 17. Greater Anglia (40%)
  • 18. Southeastern (40%)

Greater Anglia 'disappointed' with customer satisfaction survey

Rail company Abellio Greater Anglia has said it's "disappointed" by the findings of a new Which? customer satisfaction survey.

The company said they had scored much higher results in the separate National Passenger Survey.

A spokesman added: "We are working closely with Network Rail to provide more consistent and better levels of train service performance building on the improved punctuality we have delivered since taking over the franchise in 2012."

We are also focused on improving train cleanliness and working with our industry partners in making the case for rolling stock upgrades.

– Abellio Greater Anglia
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