Rail passengers are 'not satisfied' with Great Anglia or First Capital Connect, a new survey by Which? has found.
Thousands of commuters have been affected by major signalling problems this morning on the Greater Anglia line.
The rail operator Greater Anglia says it's been a positive first 15 months with progress in punctuality and customer satisfaction.
There is disruption on Greater Anglia trains between Liverpool Street and Southend Victoria due to overhead line problems between Shenfield and Billericay. Trains may be delayed by up to an hour, and some will be cancelled.
There are delays of up to 40 minutes on the Greater Anglia rail between Ipswich and Norwich due to broken down train at Diss. It's mainly affecting trains towards Norwich.
Rail staff on part of the Greater Anglia network are being balloted on strike action after the RMT union accused the operator of "ripping up" procedures.
Members of the Rail Maritime and Transport union on Greater Anglia's West Anglia route will vote in the next few weeks on whether to launch a campaign of industrial action.
The union claims that changes being planned by the company will lead to the axing of station cleaners' jobs.
There are delays on Greater Anglia trains due to the poor weather conditions. Services will not run before 10am and replacement bus services will not be available.
Services suspended on Greater Anglia trains between:
- Norwich and Lowestoft
- Norwich and Great Yarmouth
- Ipswich and Lowestoft
- Ipswich and Felixstowe
There are delays on the Greater Anglia line between Cambridge and Liverpool Street due to overhead line problems.
There are delays of up to 40 minutes and cancellations can be expected.
Greater Anglia services between Bury St Edmunds and Ely have been disrupted due to a broken down freight train.Journeys may be delayed by up to 2 hours. These delays will continue until further notice.
There are delays of up to 10 minutes on Greater Anglia trains between Clacton and Colchester due to a signalling problem.
Greater Anglia has announced that no trains will run before 9am on Monday morning due to the bad weather.
The rail operator has advised passengers not to travel before then.
Winds of up to 80mph are forecast and there is expected to be widespread disruption across the road and rail network.
Greater Anglia said:
"We have worked with Network Rail and our plans are based on the high winds of up to 75mph forecast across our region early on Monday morning which presents a significant risk of falling trees/branches (and) damage to railway equipment"
Get updates on alterations for Greater Anglia trains here.
Rail operators are warning of potentially severe disruption to services tomorrow morning as the region prepares to be battered by storms.
East Coast, First Capital Connect and Greater Anglia have all issued revised timetables ahead of the poor weather.
Many routes are likely to be disrupted and passengers are being warned to expect some cancellations.
The operators say updates will be posted on their websites and Twitter feeds this evening and tomorrow morning to keep passengers informed.
Follow the links below.
Commuters faced long delays this morning after a signal failure in the Chelmsford area during the rush hour.
A very limited service operated, while engineers fixed the problem. Passengers were advised to postpone their journey until later in the day.
Greater Anglia has apologised to passengers for any inconvenience caused by the signal failure.
Click below to watch Victoria Lampard's report.