Thousands of commuters have been affected by major signalling problems this morning on the Greater Anglia line.
The rail operator Greater Anglia says it's been a positive first 15 months with progress in punctuality and customer satisfaction.
Abellio, who run the Greater Anglia rail line, has been named Train Operator of the Year at the annual national Rail Business Awards.
Passengers using Greater Anglia trains appear to be satisfied with the service. That is according to the first annual report since the Dutch company Abellio was awarded the franchise.
In a national survey last autumn, 83% of travellers said they were satisfied. While the report shows the number of trains arriving on time has increased, the rail operator recognises that it still needs to make further improvements.
Disruption on Greater Anglia between Liverpool Street and Cheshunt, and between Liverpool Street and Hertford East due to overhead line problems between Southbury and Cheshunt.
There is disruption on Greater Anglia trains between Stratford and Bishops Stortford due to a person being hit by a train at Northumberland Park.
All lines are blocked. There is also disruption on Stansted Express trains.
Replacement bus service running on Greater Anglia between Sudbury (Suffolk) and Marks Tey due to broken down train.
Greater Anglia has reported that more than 93% of its trains were on time last month.
Abellio, which runs Greater Anglia, said punctuality of its Metro & Southend trains was at 95%, West Anglia service punctuality was at 94.7%, Mainline at 92.5%, Stansted Express at 91.9% and Rural at 91.8%.
Ruud Haket, Managing Director Greater Anglia said: “Our relentless focus on delivering better train service punctuality is positively reflected in these latest performance statistics."
Normal service has resumed on Greater Anglia between Ipswich and Felixstowe, and between Ipswich and Lowestoft following earlier road vehicle hitting a bridge at Westerfield.
The Greater Anglia rail franchise covering most passenger train services in Norfolk, Suffolk and Essex is to be extended by more than two years.
The deal with Dutch operator Abellio, which began in February last year, was due to expire next July, to be replaced by a long-term franchise running for around 15 years.
Replacement bus services between Walton-on-the-Naze and Thorpe-le-Soken due to signalling problems. Buses will start running from about 10.45am. It is not yet known when services will be back to normal.
One of the region's rail companies has been named train operator of the year just days after being ranked among the worst in a customer satisfaction survey.
Greater Anglia, who run services from London Liverpool Street to Norwich through Norfolk, Suffolk, Essex and Cambrideshire took the Train Operator of the Year award at the industry's Oscars on Wednesday night.
Click below to watch a report from ITV News Anglia's Emma Hutchinson: