Rail passengers are 'not satisfied' with Great Anglia or First Capital Connect, a new survey by Which? has found.
Thousands of commuters have been affected by major signalling problems this morning on the Greater Anglia line.
The rail operator Greater Anglia says it's been a positive first 15 months with progress in punctuality and customer satisfaction.
15 minute delays on the Norwich - London Liverpool Street line due to a signalling fault near Manningtree in Essex.
Train operator Greater Anglia is asking commuters for their views about its cycle strategy.
The Dutch owned company says since taking over the franchise in February last year it's installed more than 500 extra cycle parking spaces at stations across the region.
It's also introducing cycle hire and is pioneering the introduction of bike repair facilities next to some stations.
Greater Anglia has launched a new consultation over its cycling strategy.
Abellio, which runs the line, is looking for views on its ongoing plans to improve cycle-rail provision.
The company wants to create more cycle parking at its stations and to launch more cycle hire schemes.
Details of the consultation can be found on the company website.
The service is suspended on Greater Anglia between Ipswich and Felixstowe due to a broken down train at Trimley.
There is no estimate for when a normal service will resume.
Train Services between Norwich and #Sheringham have been disrupted by lightning strikes that have affected the signalling system. GK
Disruption on Greater Anglia services caused by overhead line problems has been resolved.
The problems caused suspensions between Bishop's Stortford and Hertford East into London Liverpool Street. The Stansted Express was also suspended.
Greater Anglia say services are recovering well but they warn that there could be minor delays until mid-afternoon.
An investigation is continuing into a low-speed train crash at Norwich station which left eight people with minor injuries. The investigation is being led by the Rail Accident Investigation Branch.
The Greater Anglia service from Great Yarmouth collided with an empty East Midlands train at the platform at around 12:25 on Saturday morning. 31 passengers were on board.
Watch Serena Sandhu's report on this morning's train crash at Norwich Station:
All eight passengers who were injured in a low-speed train crash at Norwich Station have now left hospital.
A spokesman for the Norfolk and Norwich Hospital said the passengers had received minor injuries. One man who was kept in overnight has now been sent home.