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'Black Friday' lives up to its name as ambulance crews kept busy

An East of England Ambulance Service crew heads out in response to a call. Credit: ITV News Anglia.

The region's ambulance trust dealt with more than 2,700 emergency calls last night as crews battled through what has been dubbed "Black Friday".

Emergency services had expected it to be a busy evening as many people headed out for festive celebrations on the final weekend before Christmas.

The East of England Ambulance Service said it saw a 7.5% increase on the average volume of daily calls over the last four weeks.

The trust's locality director Matt Broad urged people to think carefully before dialling 999.

“We were extremely busy yesterday and last night, but I would like to thank our staff in the control rooms and on the frontline who worked really hard to provide a good service to patients.

"The Christmas and winter period is always busy for the ambulance service and I would encourage anyone who needs medical help to choose well – if you need help but it is not an emergency please call 111, which is open 24 hours a day and who will be able to get the right help for you.”

– Matt Broad, East of England Ambulance Service NHS Trust.

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Emergency services braced for busiest weekend of the year

Emergency services are braced for what is expected to be the busiest weekend of the year as thousands of office parties take place.

Police and paramedics are putting on extra patrols in case things get out of hand.

A & E units are also drafting in more staff as already busy hospitals come under more pressure.

Click below to watch a report by ITV News Anglia's Sarah Cooper

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Ambulance crews prepare for 'Black Friday'

Ambulance crews gear up for 'Black Friday' Credit: ITV News Anglia

The number of calls to the East of England Ambulance service are up 11% compared to 2013 and that is before 'Black Friday' gets underway tonight.

Crews call the last Friday before Christmas 'Black Friday' as people make the most of what is for some, their last working day before Christmas.

There were 700 more callouts than average last Saturday and it's expected that figure will be exceeded tonight.

For special safety guidelines issued by the ambulance service. Click here.

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