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Airport launches ticket scheme to woo new passengers

Southend Airport is planning to offer free tickets to passengers delayed at Heathrow and Gatwick

It's been a summer of huge demand for many airlines and airports as record numbers fly abroad and around the UK.

The country's two busiest hubs - Heathrow and Gatwick - are running at full capacity which is leading to increased disruption and frustration for passengers.

Until a new runway is built somewhere in the South East - Southend Airport believes it could be the answer to the capital's congestion problems. It's launched a plan to attract passengers who have been delayed at Heathrow and Gatwick.

Click below to watch a video report by ITV Anglia reporter Serena Sandhu

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