Customer service staff at Stansted Airport have been gearing up for one of their busiest periods of the year.
Around 280,000 people are expected to use the Essex terminal over the four day Easter period.
The aim of the customer service team is to get passengers from pavement to plane as quickly and efficiently as possible and to keep queues to a minimum.
Bosses at Stansted Airport are calling for faster and more efficient trains over the next four years.
They made the call as the competition to decide who will run our trains when the franchise runs out next year gets underway.
They say they want to reduce the journey times between from London to 40 minutes by 2019 and run an early morning service seven days a week
An 18-year-old woman has appeared in court charged with a terror offence after she allegedly tried to join Kurdish militants fighting in the Middle East.
Silhan Ozcelik, of Highbury Quadrant, Holloway, in north London, was arrested at Stansted Airport after she arrived on a flight from Germany on January 16.
She is accused of travelling by Eurostar from St Pancras to Brussels on October 27 and then attempting to join the guerrilla army in the Kurdistan Workers' Party - known as the PKK - which is fighting against Islamic State in Syria.
This organisation is proscribed by the UK authorities as a terrorist group.
Ozcelik faces one charge of engaging in conduct in preparation for giving effect to an intention to commit acts of terrorism contrary to section 5 (1) (a) of the Terrorism Act 2006.
Wearing a black and cream coat, blue shirt and black trousers, she spoke only to confirm her name, age and address during the short hearing at Westminster Magistrates' Court.
District Judge John Zani remanded her in custody to appear at the Old Bailey on April 1.
As she was led away from the dock she smiled and appeared to mouth: "It's OK," to her brother, who followed proceedings from the public gallery.
An 18-year-old woman arrested at Stansted Airport has been charged with preparing to carry out a terrorist attack during October 2014, police have said.
Silhan Ozcelik, of Highbury Quadrant, north London, was arrested at the Essex airport after she arrived on a flight from Germany on 16 January.
She was taken to a police station in London and bailed the following day.
A police statement said that the alleged offence took place between 1 October and 27 October 2014.
She will appear before Westminster Magistrates' Court today.
February was Stansted Airport's busiest month in seven years - according to figures from the airport.
Nearly 1.5 million passengers passed through Stansted in February.
The total number of passengers in the last year was 20.6 million meaning Stansted is now the fastest growing UK airport.
A new rail line into Stansted Airport could benefit the entire region according to transport experts.
A new link between Stansted Airport and Liverpool Street would improve travel times say experts from a global transport consultancy.
The comments from 'Steer Davies Gleave' were made as part of the 14th Stansted Airport Transport Forum.
"A new rail line between London Liverpool Street and Stansted Airport and onwards to the east and north would significantly improve access times to around 26 minutes to the airport. London - particularly east London - will see significant economic and population growth over the next twenty to thirty years. The same is true of the corridor between London and Cambridge. To support this growth, we urgently need a strategic plan for housing and transport infrastructure. Rail infrastructure development, centred on Stansted, makes good sense and would increase the airport's competitiveness and have wider economic benefits for the East of England region."
More than 100 community representatives, local councillors and public transport professionals attended this year's forum.
More and more passengers are using Stansted Airport according to new figures.
Over 326,000 customers passed through the Essex airport last month - a rise of more than 28% compared with the same time last year.
Stansted handled just over 20 million passengers in the 12 months ending in January - that's a 13% rise.
It's also the first time that the airport has recorded such figures since 2009.
An 18-year-old woman arrested on suspicion of terrorism offences has been bailed.Read the full story ›
Stansted airport has issued special guidelines for thousands of passengers heading off for Christmas.
They include not wrapping presents to go in hand luggage.
820,000 people are expected to travel between now and January 2nd.
The most popular destinations are Dublin, Barcelona, the Canary islands and Rome.
Monday 22nd December is predicted to be the busiest day with 37,500 passengers forecast to fly.
"Good preparation is key for any journey and as we approach the busy festive getaway we want to help passengers jet off as effortlessly as possible so we have prepared 12 take off tips to help them on their way."
- Check hand luggage is correct size
- Put hand luggage liquids in clear plastic sealed bags with no container over 100ml
- Visit www.stanstedairport.com/security for up to date advice on what you can take
- Don't wrap presents in hand luggage as they may need to be unwrapped by security
- Crackers and party poppers can't go in hand luggage
- Check timetable alterations for public transport
- Check for planned roadworks and pre-book parking
- Leave plenty of time to get to the airport
- At security - remove all electricals and liquids from hand luggage
- And remove coats, belts and empty pockets
- Once through security - Keep an eye on flight information screens
- When you have a gate number, make your way there
Flights from the region's airports are returning to normal today following a computer failure at the headquarters of UK air traffic control company Nats yesterday. Luton Airport is reporting 'risidual delays' and Stansted is running flights to schedule.
Getting back to normal operations with only a few residual delays.
Click here for live flight information at luton Airport.
Thank you to all our customers for their patience and understanding during yesterday's disruption
Pleased to advise that all flights at Stansted are running to schedule today.
Click here for live flight information from Stansted Airport.