Environmental health and social care officers are inside the Lowestoft care home looking for evidence as part of claims that the conditions there are unacceptable.
Health and safety concerns about Orme House in Kirkley Cliff were first raised on the 22nd February although it's not clear if the warning was made by staff or a resident. The concerns weren't deemed urgent and so it took a week for a visit to be made.
Once there it became clear that the problems extended to that of general wellbeing and the residents were moved out. Many of the elderly people living at the home have dementia.