A hard-hitting report on the problems of the East of England Ambulance Trust is calling for more paramedics and more ambulances on the road.
The latest inquiry and report was conducted by Dr Anthony Marsh on behalf of the NHS Trust Development Authority.
Dr Marsh, who is chief executive of West Midlands Ambulance Service NHS Foundation Trust, wrote:
"There is a feeling across the organisation that the trust board does not listen...the board have only recently accepted that there is a shortage of front line ambulance crews within the trust yet managers state they have been raising this for some time."
More top news
Anglia Weather: Frosty start with sunshine later
Becoming clear and frosty overnight. Bright and dry on Monday.
An Essex councillor is appealing for help to find out what happened to her "beautiful, much-adored" daughter after she was found dead.