Meanwhile, Fire Officer Terry Jewell said:
This is one of the regular ferries that comes into Harwich and as it docked it hit the side of the quay making a hole under the water line.
The ship is stable now and we are standing by as a precaution while the vessel is moved so that ramps can come down and passengers can leave.
The ship's crew worked swiftly to put their safety plans into practice immediately after the accident happened."
More top news
A woman in her 20s has died after the car she was driving crashed into a water-filled ditch. Her passenger managed to escape.
A bright start but there's rain on the way.
Windy with heavy rain during the evening. Mainly dry thereafter.