Meanwhile, Fire Officer Terry Jewell said:
This is one of the regular ferries that comes into Harwich and as it docked it hit the side of the quay making a hole under the water line.
The ship is stable now and we are standing by as a precaution while the vessel is moved so that ramps can come down and passengers can leave.
The ship's crew worked swiftly to put their safety plans into practice immediately after the accident happened."
More top news
Truckfest is back in Peterborough. The two day event sees thousands of people flocking to the East of England Showground.
It will be dry overnight with sunny spells tomorrow before rain and strong winds later in the evening
Anglia Weather: Mostly dry and occasionally sunny