Meanwhile, Fire Officer Terry Jewell said:
This is one of the regular ferries that comes into Harwich and as it docked it hit the side of the quay making a hole under the water line.
The ship is stable now and we are standing by as a precaution while the vessel is moved so that ramps can come down and passengers can leave.
The ship's crew worked swiftly to put their safety plans into practice immediately after the accident happened."
More top news
Wisbech in Cambridgeshire has been described as one of Britain's most segregated towns. We returned there to gauge reaction to the vote.
ITV News Anglia looks back on a night of drama as the East plays a key role in Britain's exit from the EU.
We look at the implications of the EU referendum result on various aspects of life in Britain.