Thousands of non-urgent calls are being made to 999 with examples of people using it to report phone faults and even a fly in an ice-cream.
Despite the introduction of the non-urgent 101 police number, ITV News Anglia has uncovered tens of thousands of non-emergency calls still going to 999.
While overall there has been a slight fall in non-emergency cases dialling 999 between 2010 and 2012, in counties like Essex and Buckinghamshire there's been a slight rise.
Click below to hear examples of the type of calls being made to emergency operators
More top news
The potential buyers of Vauxhall have given fresh hope that they would protect British jobs if the deal goes through.
We look ahead to tonight's Brit awards, where some of our local stars are up for some prestigious awards.
The Schlumberger Gould Research Centre in Cambridge has just been granted Grade II* listed status.