999 clogged by non-urgent calls

ITV News Anglia has found 999 police phone lines are still being clogged up with thousands of non-emergency calls despite the introduction of the 101 service.

View all 3 updates ›

More examples of time-wasting calls to 999

Thousands of non-urgent calls are being made to 999 with examples of people using it to report phone faults and even a fly in an ice-cream.

Despite the introduction of the non-urgent 101 police number, ITV News Anglia has uncovered tens of thousands of non-emergency calls still going to 999.

While overall there has been a slight fall in non-emergency cases dialling 999 between 2010 and 2012, in counties like Essex and Buckinghamshire there's been a slight rise.

Click below to hear examples of the type of calls being made to emergency operators

More top news