Shocking examples of non-urgent calls to 999

An ITV News Anglia investigation has found 999 police phone lines are still being clogged up with tens of thousands of non-emergency calls, despite the introduction of the new 101 phone line to help tackle the problem.

Among the examples of 999 calls to the emergency services are people asking for a lift home, a man who was reporting that he hadn't received his fast-food order and someone asking to be picked up because he was lost.

Click below to hear the calls

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999 clogged by non-urgent calls

ITV News Anglia has found 999 police phone lines are still being clogged up with thousands of non-emergency calls despite the introduction of the 101 service.