An ITV News Anglia investigation has found 999 police phone lines are still being clogged up with tens of thousands of non-emergency calls, despite the introduction of the new 101 phone line to help tackle the problem.
Among the examples of 999 calls to the emergency services are people asking for a lift home, a man who was reporting that he hadn't received his fast-food order and someone asking to be picked up because he was lost.
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