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Hospital standards criticised

The Queen Elizabeth Hospital in King's Lynn, Norfolk's been ordered to improve by the Care Quality Commission after failing to meet national standards in care and staffing.

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Norfolk hospital under fire from health watchdogs

Health regulators have demanded that a Norfolk hospital take immediate action to improve its failing care standards.

The Care Quality Commission has criticised the Queen Elizabeth Hospital in King's Lynn for issues including staff shortages and poor care and record-keeping.

On the same day, a second health regulator, Monitor, announced it is to take further action against the hospital after the trust failed to meet the conditions of its licence to operate.

Monitor says it is concerned patients have to wait too long to be seen in A&E, after the trust failed to meet the national target for three consecutive quarters.

Now the hospital says it is taking steps to improve care - these include:

Recruiting additional staff - the trust says 40 nurses have already joined this summer with a further 40 being recruited.

It will also have extra cash to improve A&E which include extra treatment space and four additional consultants.

The trust has commissioned an independent review, to look at the way the hospital runs.

The Health Minister and North Norfolk MP Norman Lamb said: "The concerns of the CQC are very serious, particularly about staffing ratios and about monitoring and ensuring there is a high quality of care at all times."

Click below to watch the interview with Norman Lamb

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