Leaked report reveals patients in the East aren't getting the ambulance service they should be

The region's troubled ambulance service needs 400 extra frontline staff if it's to finally hit targets and meet demand. That's according to a leaked report due to be published tomorrow.

The East of England Ambulance Service has come under repeated criticism for its slow responses including being damned by the Care Quality Commission and MPs.

One patient says the slating is deserved - he claims when he had a heart attack he had to wait three hours for an ambulance to arrive.

And when he needed another one a few months later it took five hours to get him to hospital.

Click below to watch a report from ITV News Anglia's Natalie Gray