Clean-up after the storm

The clean-up operation is underway after communities in Essex, Suffolk and Norfolk are counting the cost of the largest storm surge in 60 years.

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Insurance expert offers advice on how to claim for storm damage

Malcolm Tarling from the Association of British Insurers Credit: ITV News Anglia

It's bound to be a busy time for the insurance companies as the damage caused by the storm surge is assessed.

Malcolm Tarling from the Association of British Insurers says that those wishing to claim should get in contact with their insurance company as soon as possible:

Severe flooding caused havoc in the East. Credit: ITV News Anglia

"The first thing you should do is contact your insurance company"

"Your policy document will give details of who to contact and most companies now have an emergency helpline numbers."

"A lot of companies will be being proactive. They'll be identifying their customers in those postcodes worst affected in the region, and will actually be contacting their customers directly instead of waiting for their customers to contact them."

"The priority for any insurance today, and in the coming days, is to get claims dealt with as quickly as possible, and for badly damaged properties, they'll be arranging alternative accommodation."

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