The serious case review into the death of Fiona Anderson and her three children found that the relationship between the family and Suffolk County Council had broken down and that the case was "allowed to drift".
ITV News Anglia's Victoria Lampard spoke to Sue Cook, Suffolk County Council's head of Children and Young People's Services.
Click above to watch the full interview.
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Increasing cloud and rain overnight. Blustery and cold tomorrow.
Events are taking place in Cambridge, Norwich, Colchester, Southend and Lowestoft today, to mark Holocaust Memorial Day.
Cloud will increase through the day with rain arriving by dawn.