The serious case review into the death of Fiona Anderson and her three children found that the relationship between the family and Suffolk County Council had broken down and that the case was "allowed to drift".
ITV News Anglia's Victoria Lampard spoke to Sue Cook, Suffolk County Council's head of Children and Young People's Services.
Click above to watch the full interview.
More top news
Officers arrest fans on suspicion of criminal damage, assault and being drunk and disorderly during Norwich's clash with Ipswich.
Blues' lead is wiped out as Canaries produce another late-show to draw.
Timm Klose equalises for City in stoppage time to cancel out Luke Chambers' late header for Ipswich