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Passengers fed up with delays and dirty trains

Rail companies Greater Anglia and First Capital Connect have scored among the lowest in the country in a new customer satisfaction survey.

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Which rail companies score the highest for customer satisfaction?

How did your rail company score in the customer satisfaction survey? Check out the results below.

Which? survey: overall satisfaction scores by company.

  • 1. Merseyrail (70%)
  • 2. Chiltern (69%)
  • 3. c2c (67%)
  • 4. Virgin Trains (64%)
  • 5. East Coast (59%)
  • 6. London Overground (58%)
  • 7. ScotRail (56%)
  • 8. CrossCountry (52%)
  • 9. East Midlands Trains (50%)
  • 10. First TranspPennine Experss (48%)
  • 10. Arriva Trains Wales (48%)
  • 11. London Midland (47%)
  • 12. Southern (46%)
  • 13. Northern (46%)
  • 14. First Great Western (45%)
  • 15. South West Trains (45%)
  • 16. First Capital Connect (41%)
  • 17. Greater Anglia (40%)
  • 18. Southeastern (40%)

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