Cambridgeshire fire service is changing the way it deals with people trapped in lifts.
Firefighters will now only respond to calls for help if there's a 'risk to life' or if the person's been trapped for three hours or more.
The service says it's to make sure resources are committed to emergency situations.
More top news
The family of a teenager who was stabbed to death as he walked home from college in Chelmsford say they are inconsolable.
Dry and chilly overnight. Winds strengthening Sunday and becoming milder.
Dry with some sunshine but a cold wind.