The Chief Constable of Bedfordshire Police has apologised for the distress caused to an autistic man in Luton, whose family say was assaulted by police officers outside his own home.
Colette Paul's first words fell short of admitting any responsibility, because an investigation into what actually happened is still in progress. But she says she is listening to the family and the community.
Click above to watch a report by ITV News Anglia's Matthew Hudson.
More top news
A rail union has called for Greater Anglia to be stripped of its franchise after safety "deficiencies" were uncovered during a strike.
The amount of money being spent on youth services in the Anglia region has been slashed by around £20m since 2010.
Suffolk star Ed Sheeran says doctors told him to cancel shows - or risk not being able to play guitar again - after breaking both his arms.