Cumbria Constabulary and Carlisle City Council say they are working together to provide the best resources for the community.
Employees at the Civic Centre's Customer Contact Centre have received training from police officers in dealing with general policing enquiries. The aim is to let people be able to go to the civic centre to report some incidents. Things like producing driving documents, reporting lost property and handing in lost property will be dealt with at the civic centre.
Staff will also deal with enquires for other departments including Adult Social Care, Department of Work and Pensions and the Passport Office. They will act as gate keepers to direct enquiries to the correct agency.**
Chief Constable Stuart Hyde said: **
Jason Gooding, Chief Executive, Carlisle City Council, said:
Unison say they have concerns about the changes.