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  1. ITV Report

Elderly woman conned out of £40,000 in phone scam

The woman, in her 70s, was conned into making five bank transfers, each to different accounts. Photo: PA

An elderly woman in the Scottish Borders has been defrauded of over £40,000 after receiving a call which claimed to be from her bank.

The incident happened over Friday 9 and Saturday 10 March in Kelso.

The woman, in her 70s, was conned into making five bank transfers, each to different accounts.

The caller said there had been fraudulent activity on the woman's account, and informed her to transfer her funds until the issue had been resolved.

The woman was contacted again on Monday 12 March by the same caller to say the money would be transferred back into her account that day.

The money was not returned and police are now investigating the matter.

Detective Sergeant Stevie Halls of Galashiels CID said:

These criminals are highly manipulative and can be very convincing. They prey on people's fears and victims are pressured into ignoring their better judgement and providing money or personal information.

If you receive an unexpected call claiming that you have been a victim of fraud or that you owe an organisation money, please just take a moment to verify this. Advise the caller that you will contact the company on your own terms and hang up immediately.

Find a phone number from their official website or from a previous correspondance with them and always call the company on a different phone to that which you were called on.

Anyone can fall victim to this, but please warn elderly or vulnerable friends or relatives in particular of this type of scam and what they should do in the event that they receive such a phone call."

– Detective Sergeant Stevie Halls

Anyone with information can contact Police Scotland on 101, Action Fraud on 0300 123 2040, or Crimestoppers on 0800 555 111.